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Emergency Care Fees/Insurance Patient Information Confidentiality Procedures Telephone Call Procedures Regarding Information Hospital Privileges Appointments/Cancellation Procedures ~ The Family Practice, Pediatrics, & Gynecology Division Our front office staff is also committed to making your visit with us efficient and friendly. New patients will receive a call to verify their appointment and remind them to bring any medical records necessary for the visit. They will also remind you that co-pays and deductibles will be expected at the time of the visit. When arriving at the office, our front desk receptionists will greet you and take the yellow forms mailed to you prior to your visit with the pertinent information to complete the registration process. You will also be asked to complete a form that will require your signature giving us authorization to bill insurance and obtain any medical records necessary for your care. If you cannot keep an appointment, please try to inform us as soon as possible. This courtesy makes it possible to give the time to another patient. To cancel your procedure at the Roswell Office, please call (575) 623-1442 or toll-free at (888) 353-4175. To cancel your appointment with our Ruidoso office, please call (575) 630-1214 or toll-free at (877) 407-4175. |